Welcome to the RFCS online learning platform!
The program of learning will support you to build the knowledge and skills required by rural financial counsellors.
There are 3 levels of learning.
- Foundation – an induction program for new rural financial counsellors, administrative staff and directors. To be completed within 3 months of commencement.
- Intermediate – for rural financial counsellors in their first year.
- Advanced – for senior financial counsellors.
Each level consists of 4 pillars of learning. These pillars are core to the work of rural financial counsellors.
- Tools of the trade
- Communication
- Finance
- Wellbeing
Navigation
There are two ways to navigate the levels of learning.
1. Vertical navigation bar
To the left of the screen, you will see a vertical navigation bar. This is arranged by pillar. Each pillar contains the lessons, which in turn, contain topics and a quiz (if required).
This navigation bar is useful for monitoring your overall progress and for dipping in and out of the course at your leisure. However, when engaging with the content, it is important to use the horizontal progression bars.
2. Horizontal progression bar
At the bottom of each topic page, you will find the horizontal progression bar. This bar contains ‘previous’ and ‘next’ buttons, allowing you to move through the content easily.
Clicking on the ‘Next Topic’ button not only directs you to the next topic, it also acts as confirmation that you have completed the topic. If you return to the topic at a later stage, you will notice the ‘complete’ button now appears.
When you arrive at a Lesson Summary page you will be required to click the ‘Mark Complete’ button.
Red tick icons will also appear in the vertical progression bar to indicate completion.
Lastly, you will also notice percentage progression bars appearing at the top of your page, on each level of learning homepage, and also your Dashboard. These give you an indication of how far you have progressed.
All lessons, topics and quizzes, must be completed in sequential order. If you try to access an area where you have not completed the previous exercise, you will receive this notification.
Interactive activities
Throughout each lesson you will have an opportunity to engage with interactive learning activities that will help you build your knowledge and skills. These typically come in the form of:
- non-assessed quizzes to check your knowledge and understanding of the topic
- hotspot graphics to highlight important topics or learnings
- interactive videos and audio
- interactive scenarios and case studies
- drag and drop activities.
Whilst these learning activities are not assessed, they are designed to consolidate your learning and to provide timely knowledge checks. These activities are easy to navigate and provide you with unrestricted attempts and, in most instances, automated feedback.
Hint: Navigate the activities using the guided arrows such as these: